Application Support
L1/L2/L3 incident management, root-cause analysis and functional support.
Our services
SAP HR technology services
Specialized implementation, optimization and operational services across SAP HCM and SAP SuccessFactors.
SAP SuccessFactors
Consulting, implementation, optimization and support across cloud HR modules.
Employee Central (EC)RecruitingOnboardingPerformance & GoalsCompensationLearningSuccession & DevelopmentTime Off / Time TrackingPeople Analytics
SAP HCM (On-premise and Private Cloud)
Functional and technical expertise across core SAP Human Capital Management capabilities.
Core HR
- Personnel Administration (PA)
- Organizational Management (OM)
- Personnel Development (PD)
- Recruitment
Workforce and Payroll
- Payroll (PY), schemas and PCRs
- Time Management (PT)
- Benefits Administration (BN)
- Compensation Management
Employee and Technical Services
- Employee Self-Service (ESS)
- Manager Self-Service (MSS)
- Training and Event Management
- Learning Solution (LSO)
- Reporting, interfaces and enhancements
Payroll & Employee Central Payroll
Payroll transformation services for complex enterprise requirements.
SAP HCM PayrollEmployee Central PayrollPayroll Control Center (PCC)HCM-to-ECP migrationParallel Payroll TestingPayroll ReconciliationUS PayrollTax & Third-Party Interfaces
SAP HR Integrations
Architecture, configuration and support for dependable HR and payroll data flows.
SAP Integration Suite / CPIEC-to-ECP Point-to-Point ReplicationSAP BTPAPIs and MiddlewareThird-Party Payroll InterfacesData Migration & Validation
SAP Application Managed Services
Flexible post-implementation support that helps keep HR platforms dependable and continually improving.
Payroll Operations Support
Payroll-cycle assistance, ECP/PCC issue resolution, reconciliation and troubleshooting.
Integration Monitoring
Interface monitoring, replication troubleshooting and corrective actions.
Enhancements
Configuration updates, reports, workflows and controlled change requests.
Release Management
SuccessFactors release impact analysis, regression testing and deployment support.
Service Models
Business-hours, extended-hours or tailored coverage with contracted service levels.